Cancellation Policies

One Time

We aim to ship your product to you as quickly as possible, therefore we are not able to make changes to the order once it is submitted. If you have further questions, please contact us at https://www.royalcanin.com/ca/en_ca/contact-us

Recurring Orders

 To cancel a recurring subscription order, please visit the My Subscriptions tab and click the Cancel icon next to your subscription.  A message will appear asking you to confirm that you want to cancel your subscription. Click on Yes to confirm. Subscription cancellations must be made at least 2 days in advance of the next scheduled shipment date.